Oracle E-biz SupportIntegrated Business Intelligence portfolio that provides end-to-end solution to the business needs of a customer

 
 

Enterprise Applications

Oracle E-Business Suite People Soft ERP Shared Services ASM SAP SIEBEL Microsoft Dynamics IBM Mobile Applications

Customer Speak

Majoris offers business consulting-led, integrated portfolio of IT services and solutions delivered through its unique delivery model which is recognized as the benchmark of excellence in software development.
John Mathew
Founterr | Director
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Oracle E-biz Support

Majoris offers complete Oracle E-Business Suite (EBS) Support solutions, to help reduce Total Cost of Ownership (TCO) and help gain the maximum value out of their Oracle EBS. These Support services backed with Majoris’ extensive domain expertise & rich industry experience, ensure that your organization will effectively aligns its business goals with its business processes.

Client Challenges

A client’s vision to reduce his Total Cost of Ownership & maximize his Return on Investment may face impairments. These may include -

  • Inability to understand the system requirements due to a lack in Technical Expertise.
  • Conducting data conversions & data cleansing smoothly
  • Obtaining the desired results with strict adherence to timelines, schedules and budgets
  • Dealing successfully with expectations & change management

Majoris’ Offerings

For its Oracle EBS Support solutions, Majoris brings in its rich pool of Oracle ERP consultants and Solutions architects to provide on time and within budget support. Below mentioned are the Oracle EBS Support services :

  • 24 x 7 Application Support
    • Level 1 - Help Desk / L1 level support
    • Level 2 - Analysis / Functional support
    • Level 3 - Technical support (Fixes and Enhancements)
    • Business Analyst support (Requirements Definition)
  • 24 x 7 Oracle APPS DBA Support
    • Production support & Non-production support
    • Performance monitoring & tuning
    • Application patch support and analysis

Benefits to a Client

Majoris’ Oracle EBS Support leads to multiple benefits in businesses. Some of these include -

  • Reduction in Total Cost of Ownership (TCO)
  • Standardized Processes based on proven practices such as Six Sigma and SEI CMM Level 5
  • A flexible and highly adaptable approach to providing the required support

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