It-service-management

 
 

Customer Speak

  • Majoris offers business consulting-led, integrated portfolio of IT services and solutions delivered through its unique delivery model which is recognized as the benchmark of excellence in software development.

    John Mathew
    Founder | Director
  • Majoris offers business consulting-led, integrated portfolio of IT services and solutions delivered through its unique delivery model which is recognized as the benchmark of excellence in software development.

    Vikram Mathew
    CEO |
  • Majoris offers business consulting-led, integrated portfolio of IT services and solutions delivered through its unique delivery model which is recognized as the benchmark of excellence in software development.

    John Mathew
    HR |

IT Service Management

Majoris IT Service Management is a process-based practice intended to align the delivery of information technology services with needs of the enterprise, emphasizing benefits to customers; with a relentless focus on maximizing returns on investments. Our ITSM solutions involves a paradigm shift from managing IT as stacks of individual components to focusing on the delivery of end-to-end services using our network and experience to cull out worldwide best practices.

Information technology eases most of the processes in an organization but handling IT process and enterprise software is a complex process in itself, this requires time and effort without being a direct revenue generator. There are a host of other challenges like – massive investments required to set up IT infrastructure, compliance issues and immense training costs for non IT users of the system. It is here that Majoris IT Service Management solution fits in to provide immediate and long-term solutions.

Partnering with Majoris for its IT Service Management has the following benefits –

  • Integration: We provide a comprehensive integrated approach based on ITSM best practices, which we have developed overtime. This includes - complete and thorough integration of IT services, processes, information and resources to enhance operational efficiency and quality.
  • Ready to use: We have developed frame works i.e. pre-configured solutions which are ready to go live saving the time, money and efforts to start from scratch. This can be customized to client's needs.
  • IT Life-cycle Management: we provide complete lifecycle management of IT infrastructure, including automation and maintenance, in compatibility with the clients IT objectives. We consult clients on critical process to add value through IT solutions based on our domain and technical expertise.

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