SAP Application Support & MaintenanceIntegrated portfolio of IT services and solutions

 
  • Industry
  • Application Support and Maintenance
 

Enterprise Applications

Oracle E-Business Suite People Soft ERP Shared Services ASM SAP SIEBEL Microsoft Dynamics IBM Mobile Applications

Customer Speak

Majoris offers business consulting-led, integrated portfolio of IT services and solutions delivered through its unique delivery model which is recognized as the benchmark of excellence in software development.
John Mathew
Founterr | Director
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Application Support and Maintenance

Customer centricity is at the core of all the services that we develop which shows in our track record of not only meeting but exceeding Service Level Agreements with our existing customers, in the process providing a world class product as well a stable application environment. Majoris has the facility to provide 24x7 support for your database, applications, systems and network infrastructure in an onsite/offshore model.

At Majoris we consider after sale service and maintenance to be extremely important part of service delivery and our experience with in providing maintainance to leading ERP vendors in the past has helped in offering sustained application support and maintenance to our customers.

Majoris works closely with the client and offers the following set of offerings under our support and maintenance vertical.

  • Function and technical support: here we offer services like help desk support, technical support like configuration changes, bug fixes customizations etc. Post implementation audits forms an important part of the delivery process where we Review and optimize performance bottlenecks. Further additional module implementation if required in activated at this stage.
  • Basis Support: that covers database maintenance, system administration and monitoring, user management, patch application and data archiving.

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